Testimonials - What Our Customers Have to Say about ShapeMaster

From: Crop Traits & Discovery Dept., Exelixis Plant Sciences
Ken;
We received the trays yesterday. They are working VERY well. Thank you for all your hard work on this project. Also, the way you designed the raised ridges on the bottom so plant flats sit slightly above the bottom of the tray has an extra benefit; the plant flats seem to slide quite smoothly when we rotate flats within a tray. Again, great job & thank you!

Debra Becker
Research Assistant 1

From: Children and Teens Medical Center
"I couldn't have gotten luckier when I stumbled on to Shapemaster while searching for someone who could bring my idea to fruition. As a pediatrician by trade, and an independent inventor, I feared that getting reliable help would be a struggle. Some prototypers and manufacturers I approached neither took me seriously, nor treated me professionally. I waited on emails, call backs, feedback, etc. That wasn't the case with Shapemaster. When I received my first reply from Shapemaster's Ken Cooley and it simply said, "We can help," I knew that I had struck gold. Since that exchange my experience has been ideal. The staff of each department has been prompt, courteous, and professional...which is monumentally appreciated! And in terms of production, the injection molded piece that Shapmaster made for me, and the final product that they assembled for me is exactly what I imagined. Along the way I received feedback, samples, quotes, and even the final product when promised and as quoted - no surprises! Shapemaster is a well run organization with the utmost integrity, pride in their quality work, and worthy of anyone's trust."

Amr Megahed, M.D., F.A.A.P
Schaumburg, IL, 60193
 

From: iCyte
"Shapemaster has been an outstanding supplier for iCyt for many reasons. In addition to providing great service, quality parts, and meeting deadlines, Shapemaster has provided iCyt valuable assistance in our parts design to help lower costs and reduce lead times. iCyt has benefited greatly from our relationship with Shapemaster, and we look forward to working together on current and future projects."

Rob Tichnor
Champaign, IL

From: Lake Land College - Center for Business & Industry
"As an instructor at the Lake Land College Center for Business & Industry, I was tasked to design a manufacturing cell for our Manufacturing Skills Training Lab. We found Shape Master by recommendation of another area supplier. Ken Cooley and his team at Shape Master were very helpful in providing me with high quality finished pieces as well as reviewing the design of the pieces to insure good fit and operation. They went out of their way to insure I was satisfied with the results."

Randy Strohl
Technical Training Specialist
Mattoon, Il 61938

From: NCL Graphic Specialties, Inc.
"The initial order for 2,000 trays was based off an educated guess - after using the trays I feel we may make another order in the very near future. With that being said that is not why I am really emailing you. The main reason for this is to extend my most sincere "thank you" to you, your company and anybody involved with this project for us. These trays exceed all expectations in both function and cosmetic quality overall. Absolutely outstanding!!! Thank you."

Joe Marullo
Finishing Department Manager
NCL Graphic Specialties, Inc.
 

From: Illinois Plastics
"What separates a good supplier from a bad one, or even better, good from great? I don't have any problems distinguishing the good from bad, and the bad are easily eliminated. But, often the good maintain the standard compliance to your specifications. The great watch out for your interests. They offer integrity, follow through, networking, and an overall interest in your profitability.

ShapeMaster has been my supplier and a customer for many years, and they have been "great". They have provided product that exceeds specification done in a timely fashion. If something can not be produced, quick alternative source is recommended or called for review. Often alternative materials are pursued to provide an appropriate profit margin effecting our bottom line.

As a customer dialogue is the format as nothing is quoted and left unresolved until our order is placed. ShapeMaster's follow through and diligence as a supplier and customer persuades me to continue to recommend them to others."

Ken Batty
Illini Plastics

From: ACCELLENT CARDIOLOGY, Wilmington, MA
"I would like to take a moment and convey how impressed I am with ShapeMaster's ability to meet the needs of my various projects. Supplied with nothing more than a rough sketch of what I was looking for, you and your team came up with exactly what I needed (even though I really didn't know exactly what I needed). Given ShapeMaster's ability to offer professional service on a personal (customizable) level, I can only see great things for the future of your company."

Kevin Bass
Engineering Technician
Accellent Cardiology

From: CHARLES INDUSTRIES, Rolling Meadows, IL
"We have been working with ShapeMaster for several years and more recently have shifted many of our prototype orders to more repetitive production volumes. Ken has always been very helpful in the development of tooling, and making suggestions for efficient design of our vacuum-form components. He is very confident of his processes and capabilities, and his commitment to customer satisfaction is second to none.

We will continue to utilize ShapeMaster and their products where feasible as we share common objectives in minimizing costs and maintaining the highest quality standards achievable."

David J. Brown
Purchasing Manager
Charles Industries

From: EASY PIN CORP., Champaign, IL
"As a new and inexperienced inventor, I was completely clueless as to how to get started with my idea. You and your staff have been extremely helpful with the development and designing of my product, and I am more than thankful for that."

Mary Minneci
President
Easy Pin Corp.

From: GUARDIAN WEST, Urbana, IL
"I would like to take this time to thank you and ShapeMaster for being a vendor and supplier for Guardian West (Flex-n-Gate). During the past 5 or 6 years, ShapeMaster has been there for us. I would like to thank some of the employees-Ken, Pam, Darlene Wakefield, Mark Ploense, Jody, Deva, Ruth, and other faces I've seen but don't know their names. From molding polyurethane (rubber end caps) to 4-lb. density foam to other foam applications to fabrication of new products, I would recommend ShapeMaster for future needs in foam and plastics."

Mike Cotton
Maintenance Project Coordinator
Guardian West