Testimonials - What Our Customers Have to Say about ShapeMaster
From: NCL Graphic Specialties, Inc."The initial order for 2,000 trays was based off an educated guess - after using the trays I feel we may make another order in the very near future. With that being said that is not why I am really emailing you. The main reason for this is to extend my most sincere "thank you" to you, your company and anybody involved with this project for us. These trays exceed all expectations in both function and cosmetic quality overall. Absolutely outstanding!!! Thank you."
Joe Marullo
Finishing Department Manager
NCL Graphic Specialties, Inc.
From: Illini Plastics
"What separates a good supplier from a bad one, or even better, good from great? I don't have any problems distinguishing the good from bad, and the bad are easily eliminated. But, often the good maintain the standard compliance to your specifications. The great watch out for your interests. They offer integrity, follow through, networking, and an overall interest in your profitability.
ShapeMaster has been my supplier and a customer for many years, and they have been "great". They have provided product that exceeds specification done in a timely fashion. If something can not be produced, quick alternative source is recommended or called for review. Often alternative materials are pursued to provide an appropriate profit margin effecting our bottom line.
As a customer dialogue is the format as nothing is quoted and left unresolved until our order is placed. ShapeMaster's follow through and diligence as a supplier and customer persuades me to continue to recommend them to others."
Ken Batty
Illini Plastics
From: ACCELLENT CARDIOLOGY, Wilmington, MA
"I would like to take a moment and convey how impressed I am with ShapeMaster's ability to meet the needs of my various projects. Supplied with nothing more than a rough sketch of what I was looking for, you and your team came up with exactly what I needed (even though I really didn't know exactly what I needed). Given ShapeMaster's ability to offer professional service on a personal (customizable) level, I can only see great things for the future of your company."
Kevin Bass
Engineering Technician
Accellent Cardiology
From: CHARLES INDUSTRIES, Rolling Meadows, IL
"We have been working with ShapeMaster for several years and more recently have shifted many of our prototype orders to more repetitive production volumes. Ken has always been very helpful in the development of tooling, and making suggestions for efficient design of our vacuum-form components. He is very confident of his processes and capabilities, and his commitment to customer satisfaction is second to none.
We will continue to utilize ShapeMaster and their products where feasible as we share common objectives in minimizing costs and maintaining the highest quality standards achievable."
David J. Brown
Purchasing Manager
Charles Industries
From: EASY PIN CORP., Champaign, IL
"As a new and inexperienced inventor, I was completely clueless as to how to get started with my idea. You and your staff have been extremely helpful with the development and designing of my product, and I am more than thankful for that."
Mary Minneci
President
Easy Pin Corp.
From: GUARDIAN WEST, Urbana, IL
"I would like to take this time to thank you and ShapeMaster for being a vendor and supplier for Guardian West (Flex-n-Gate). During the past 5 or 6 years, ShapeMaster has been there for us. I would like to thank some of the employees-Ken, Pam, Darlene Wakefield, Mark Ploense, Jody, Deva, Ruth, and other faces I've seen but don't know their names. From molding polyurethane (rubber end caps) to 4-lb. density foam to other foam applications to fabrication of new products, I would recommend ShapeMaster for future needs in foam and plastics."
Mike Cotton
Maintenance Project Coordinator
Guardian West